LaMontes

Once your order has shipped, you’ll receive a confirmation email with a personal tracking link, allowing you to follow its progress at any time.

Orders are typically processed within 1-3 business days and sometimes on the same day when the order is placed.

Estimated delivery time after processing: 3–8 working days.

You will receive a tracking number as soon as your order ships so you can follow it every step of the way.

If you would like to return an item, please visit our Refund Policy page for more information about our returns and exchanges.

For customer service enquiries, please contact us at info@lamontes.com. We aim to respond in 24 hours during our working days.

Please note that customer support is available exclusively via email.

To avoid delays, please do not send multiple emails regarding the same enquiry.

Yes, you can cancel your order. If you need to modify or cancel your order, please contact us as soon as possible.

We process orders quickly, so changes can only be made within a short time after purchase.

Our support team will do their best to help.

Yes, your payment is completely secure. We use industry-standard SSL encryption to protect your personal and payment information throughout the checkout process.